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FAQs

Dear Valued Customers,

Thank you for patronizing our store. We want you to know that we stand 100% behind both quality of our products and services.

HOW DO I KNOW MY ORDER(S) ARE ON THE WAY?

We offer international shipping, sometimes free of charge, no matter where you are so you can buy our products needed by your special someone or school.

In order to provide you the best products at reasonable prices, we partner with global merchants. This means that your order(s) may be dispatched for delivery from other countries and may take 2-5 weeks to arrive to your address. Please read here in details our typical delivery duration depending on your region.

You may always track the location your package with the tracking number(s) we provided upon confirmation of your order(s) by clicking here -> *TRACK MY ORDER*

WHY MY TRACKING NUMBER STOPPED UPDATING DURING TRANSITS?

Typically, your package moves from one Carrier sorting center to another and updating your order(s) status maybe delayed from time to time. Packages arriving from aboard to the country of destination need export customs clearance, which may also incur additional time delay.

Please do not panic if it does not show up immediately, it is on it's way. However, for some reasons your order(s) never reached its destination, No worries too! We'll send you a replacement. Just contact us and give us a little more time to investigate what went wrong.